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Notification letter
Notification letter sample and Experian service activation

Borrowers affected by the data theft at ECMC should have received a notification letter with information about how to activate free credit monitoring and identity theft protection services through Experian. These services must be activated by October 1, 2010.

If you have questions, call us at 1-877-449-3568. We are here to help you.

To activate your services online, go to http://partner.consumerinfo.com/ecmc.

To activate your services by phone, contact Experian at 1-888-829-6549.

Sample letter
    I can't afford my payments, how can I lower them? Are there ways to get my loans forgiven or even canceled? I have missed several payments now what? I'm worried I won't be able to make my payment, what can I do? What if I don't pay?