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Updates to services and processes
Letting you know when change happens

ECMC is ready to adapt to change and still offer reliable, constant service. Look here for the updates that affect how we work with our lender partners.

Federal Direct Loan Program transition resources

Recent legislative changes will require all federal student loans to be made under the Federal Direct Loan Program (FDLP). Find out what process changes are ahead for lenders and what resources are available to help with the wind-down of the Federal Family Education Loan (FFEL) Program.

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CSLF lenders/servicers

ECMC assumed management responsibility for the guaranty agency functions of Connecticut Student Loan Foundation (CSLF) effective November 2, 2009.

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Common Manual updates available

Keep track of the Common Manual batch distribution for 2009—2010.

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I can't afford my payments, how can I lower them? Are there ways to get my loans forgiven or even canceled? I have missed several payments now what? I'm worried I won't be able to make my payment, what can I do? What if I don't pay?